Terms & Conditions

1. Agreement to Terms

By accessing and using Aviate Travels services, you accept and agree to be bound by these Terms and Conditions. As an IATA accredited travel agency, we operate under international travel industry standards and regulations.

2. Booking and Payment

• All bookings require full payment or deposit as specified at time of booking
• Prices are subject to change until full payment is received
• Payment methods include bank transfer, credit card, and approved online payment systems
• Currency fluctuations may affect final pricing for international bookings

3. Travel Documentation

Clients are responsible for ensuring valid passports, visas, and health documentation. Aviate Travels provides guidance but final responsibility lies with the traveler.

4. Cancellation and Refunds

Cancellation policies vary by service provider and booking type. Please refer to ourCancellation Policy for detailed information.

5. Travel Insurance

We strongly recommend comprehensive travel insurance. Aviate Travels is not liable for losses due to trip cancellation, medical emergencies, or other unforeseen circumstances.

6. Limitation of Liability

Aviate Travels acts as an agent for airlines, hotels, and other service providers. Our liability is limited to the amount paid for our services, subject to IATA regulations and Sri Lankan law.

7. Force Majeure

We are not liable for delays or cancellations due to circumstances beyond our control, including but not limited to natural disasters, political unrest, airline strikes, or pandemic-related restrictions.

8. Governing Law

These terms are governed by the laws of Sri Lanka. Any disputes will be resolved through arbitration in Colombo, Sri Lanka, in accordance with IATA travel agency regulations.