Please read these terms carefully before using our services
Last Updated: December 2024
These terms apply to all bookings made through Aviate Travels Sri Lanka.
By accessing and using Aviate Travels services, you accept and agree to be bound by these Terms and Conditions. As an IATA accredited travel agency, we operate under international travel industry standards and regulations.
Clients are responsible for ensuring valid passports, visas, and health documentation. Aviate Travels provides guidance but final responsibility lies with the traveler.
Cancellation policies vary by service provider and booking type. Please refer to ourCancellation Policy for detailed information.
We strongly recommend comprehensive travel insurance. Aviate Travels is not liable for losses due to trip cancellation, medical emergencies, or other unforeseen circumstances.
Aviate Travels acts as an agent for airlines, hotels, and other service providers. Our liability is limited to the amount paid for our services, subject to IATA regulations and Sri Lankan law.
We are not liable for delays or cancellations due to circumstances beyond our control, including but not limited to natural disasters, political unrest, airline strikes, or pandemic-related restrictions.
These terms are governed by the laws of Sri Lanka. Any disputes will be resolved through arbitration in Colombo, Sri Lanka, in accordance with IATA travel agency regulations.
For questions about these terms, please contact us at:
Email: legal@aviatetravels.com
Phone: +94 11 123 4567