Cookie Policy

Learn about how we use cookies to improve your browsing experience

Last Updated: December 2024

This Cookie Policy explains how Aviate Travels uses cookies and similar technologies on our website.

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience by remembering your preferences and enabling certain website features. As a travel booking platform, cookies are essential for maintaining your booking sessions and preferences.

Types of Cookies We Use

Essential Cookies

Required

Required for basic website functionality

Examples:

  • User authentication
  • Shopping cart
  • Security tokens
  • Session management

Retention:

Session or 1 year

Analytics Cookies

Help us understand how visitors use our website

Examples:

  • Google Analytics
  • Page views
  • User behavior
  • Performance metrics

Retention:

2 years

Marketing Cookies

Used to deliver relevant advertisements

Examples:

  • Facebook Pixel
  • Google Ads
  • Retargeting
  • Conversion tracking

Retention:

1-2 years

Functional Cookies

Enhance website functionality and personalization

Examples:

  • Language preferences
  • Booking history
  • Personalized content
  • Chat support

Retention:

1 year

Third-Party Cookies

External Services

Analytics & Performance

  • • Google Analytics
  • • Google Tag Manager
  • • Hotjar (user behavior)

Booking & Payments

  • • Payment gateway cookies
  • • Booking engine sessions
  • • Currency conversion

Managing Your Cookie Preferences

Browser Settings

You can control cookies through your browser settings:

  • • Block all cookies
  • • Accept only first-party cookies
  • • Delete existing cookies
  • • Set expiration preferences

Our Cookie Tool

Use our cookie preference center to:

  • • Enable/disable cookie categories
  • • View detailed cookie information
  • • Update preferences anytime
  • • Export your settings

Important Notice

Disabling essential cookies may prevent you from using certain features of our website, including making bookings and accessing your account. Some cookies are required for security and proper website functionality.

Cookie Consent

When you first visit our website, you'll see a cookie consent banner. You can:

  • Accept all cookies for the full website experience
  • Customize your preferences by cookie category
  • Reject non-essential cookies (may limit functionality)
  • Change your preferences anytime through our cookie settings

Travel Industry Specific Cookies

Booking-Related Cookies

Travel websites use specific cookies to:

  • • Maintain search results and preferences
  • • Store flight and hotel selections
  • • Remember passenger information
  • • Track booking progress
  • • Display recently viewed packages
  • • Save favorite destinations
  • • Enable price comparison features
  • • Provide personalized recommendations

International Data Transfers

Some cookies may transfer data to countries outside Sri Lanka, particularly when using international booking systems and analytics services. We ensure appropriate safeguards are in place for these transfers.

Policy Updates

We may update this Cookie Policy to reflect changes in technology or legal requirements. We'll notify you of significant changes through our website or email communications.

Cookie Questions?

For questions about our cookie usage or to manage your preferences:

Email: privacy@aviatetravels.com
Phone: +94 11 123 4567
Cookie Settings: Available in website footer

You can also access cookie management tools through most web browsers.

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